Auckland Writers Festival regrets to advise the cancellation of its May 2020 festival, owing to the critical Covid-19 situation and the Government’s new limits on mass public gatherings.
We’re immensely proud of the programme for our 20th Festival that was launched just last week. We are extremely sad not to have the opportunity to deliver it to our writing and reading community, but the health and well-being of all must be our paramount concern at this difficult time.
All purchased tickets will be fully refunded via Ticketmaster, and we will be in touch with all stakeholders over the coming days to discuss our change of plans.
Thank you for your ongoing support for the Festival and we look forward to seeing you again in 2021.
If you did not receive a 2020 print programme, and would like one sent out to you, please email firstname.lastname@example.org - it makes a great reading list!
TICKETMASTER REFUND INFORMATION:
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 5 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this has changed, your original card has expired or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team by clicking HERE and requesting a refund with your bank account details.Please remember to include your order number in your request.
If your tickets were purchased from a Ticketmaster outlet, you’ll need to return to that outlet with the tickets and credit card used to make the booking.
Anything else you need to know?
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